Please allow adequate time for your order to be delivered. It can take up to two weeks to complete your flute. A shipping label is produced prior to orders physically shipping. Due to this, time needed for tracking info to update varies. We ship all flutes by USPS Priority shipping. This way, shipments are trackable and flutes spend minimal time in transit, usually 2-3 days. We take full responsibility for your flute until delivery. If there is a mishap during shipping, we will replace a lost or damaged flute, as well as cover additional shipping fees. Gray Fox doesn't charge a handling fee,